Return Policy
How to Initiate a Refund
Orders are eligible to be returned within 30 days of purchase. Please log in to your account and request a Return Merchandise Authorization (RMA), or contact us for assistance.
Restocking Fees
A restocking fee of 15% may apply based on the condition of the returned item.
Custom-Made Products
Custom-made products are final sale. In special cases, returns may be considered with up to a 50% restocking fee.
Windshields
Windshields must be unused or have the protective film intact. Opened windshields may incur up to a 50% restocking fee.
Incorrect Orders / Mistakes
Returns due to customer error are at the buyer’s expense. If the error is on our side, a full refund may be issued.
Cancellations
Cancellations before shipping may incur a 5% processing fee. Shipping charges are non-refundable.
Shipping & Handling
Original outbound shipping, return shipping, and handling charges are generally non-refundable. In most cases, the customer is responsible for any shipping costs associated with returning an item.
If the reason for the return is due to an error on our part or the manufacturer’s (such as incorrect item shipped, verified defect, or damaged product upon arrival), we may cover reasonable inbound and/or outbound shipping costs or provide a prepaid return label at our discretion.
Any exceptions to this policy will be evaluated on a case-by-case basis and documented with your Return Merchandise Authorization (RMA).
Timing & Method of Refund
Refunds are issued to the original payment method. Please allow up to two billing cycles for processing.
Affirm Financing
- Interest already paid is not refunded.
- Refunds are applied to the remaining loan balance.
- Customers remain responsible for financing fees or charges.
